Question 1

How do I place an order?

Accepted Answer

To place an order, chat with our Live Agent on WhatsApp at https://wa.me/message/UFE2HAKAAQDGG1. Our team will help you choose your furniture and guide you through the order.

Question 2

When will I know my order is ready?

Accepted Answer

You will get a delivery notification once your furniture is ready. If you want an update before that, you can chat with our Live Agent on WhatsApp at https://wa.me/message/UFE2HAKAAQDGG1.

Question 3

Do you offer Express Production?

Accepted Answer

Yes. With Express Production, your order is usually produced and ready for dispatch within 7 days. Our delivery team then updates you once it is ready. For help, chat with our Live Agent on WhatsApp at https://wa.me/message/UFE2HAKAAQDGG1.

Question 4

Where is your factory, and how can I contact your team?

Accepted Answer

Our factory is at Lot 4692, Jalan 62, Selayang Baru, 68100 Batu Caves, Selangor, Malaysia. You can also chat with our Live Agent on WhatsApp at https://wa.me/message/UFE2HAKAAQDGG1 for questions or support.

Question 5

How long does production and delivery take?

Accepted Answer

Production time depends on your order. Standard pieces usually take 14 to 21 days. Some custom pieces can take 45 to 60 days. Once your furniture is ready, we deliver it to your doorstep.

MAMPLE FURNITURE HELP CENTER

Frequently asked questions

How do I place an order?

When will I know my order is ready?

Do you offer Express Production?

Where is your factory, and how can I contact your team?

How long does production and delivery take?